Name: Joseph Ricafort
Experience and Knowledge:
Full Stack Developer
System Administrator
Salesforce Administrator
Location: Greater Philadelphia Area
I am a Temple University Alumnus with a Bachelor of Arts in Psychology. I am currently employed as a System Administrator at a Non-Profit, NGO. I manage multiple projects and organizational wide troubleshooting software within the scope of my position, onsite analysis, diagnosis, and resolution of software and hardware issues. Our team is currently working on a company wide digital transformation involving SalesForce. I am involved in General Onboarding and setup of all new employees, including but not limited to computer, phone, and network access. I have completed a certification program in Web Development and am interested in continuing my education within the scope of the Information Technology Field.
When I am not coding I am trying to think of things to invent to make people's lives happier and easier. Everything I see is just something that can be improved or made better.
- Salesforce
- RemedyForce
- BMC
- OwnBackup
- Capture Pro
- Kodak Alaris
- Nice inContact
- Office 365
- VPN
- Remote Desktop
- Terminal Server
- ShareGate
- Cisco Call Manager
- Cisco AnyConnect Secure
- Cisco Jabber
- Finesse
- Active Directory
- Microsoft Office
- PowerShell
- Barracuda Email Security Filtering
- Windows 7
- Windows 10
- Windows Server 2012 R2
A collection of some of the projects I have completed